Customer Spotlight: Advent Funeral and Cremation Services
Funeral Home Name: Advent Funeral and Cremation Services
Address: 7211 Lee Highway, Falls Church, VA 22046
Phone: (703) 241-7402
- PI: How long has your firm been a Passages customer?
Advent: Since 2011.
- PI: What led your firm to offer eco-friendly choices to families?
Advent: Families continue to search for ways to make the funeral experience more meaningful and personal; offering eco-friendly choices was just another way to allow families to express what’s important to them.
- PI: How have families responded to these alternatives?
Advent: We have had nearly universal positive response to both the idea of eco-friendly choices and the appearance of the “green” choices we have purchased through Passages.
- PI: What is the most popular Passages product that you offer?
Advent: Our families seem to really like the scattering tubes. They are decorative and personal, great for services.
- PI: What is your favorite Passsages product and why?
Advent: I happen to personally like the Himalayan salt urn, it is beautiful in its simplicity.
- PI: Do you have any feedback for families or your staff in regards to Passages products?
Advent: The eco-friendly families we serve who return our survey always mention how pleased they were to find something “different” and a choice they “could feel good about”.